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August 2, 2017 / 4:58 AM / 5 hours ago

Amazon China partner tells users to stop using illegal VPNs

3 Min Read

FILE PHOTO: A computer network cable is seen above a Chinese flag in this July 12, 2017 illustration photo.Thomas White/Illustration/File Photo

BEIJING/SHANGHAI (Reuters) - A Chinese partner of global e-commerce firm Amazon.com Inc has told customers to end the use of illegal virtual private networks (VPNs), which can allow users to circumvent internet censorship.

The instruction comes after Apple Inc removed VPN services from its Chinese app store over the weekend, amid a government crackdown against their use to bypass the so-called "Great Firewall", which restricts access to overseas websites.

In January, the government passed laws banning all VPNs not approved by regulators. Its stance is that rules governing cyberspace should mimic real-world border controls and that the internet should be subject to the same laws as sovereign states.

"If we discover (clients using unapproved VPNs), we will shut down services," said a member of staff at Beijing Sinnet Technology Co Ltd, which operates Amazon's cloud business, Amazon Web Services (AWS), in China.

"This is in accordance with directives from the Ministry of Industry and Information Technology (MIIT)," said the person, referring to the regulator that oversees VPN use. "We have asked clients to check all illegal cross-border businesses."

The person was not authorized to speak to the media and so asked not to be identified. A member of staff at AWS, also on condition of anonymity, likewise said directives had come from the MIIT.

The MIIT did not respond to requests for comment.

FILE PHOTO: Amazon.com's logo is seen at Amazon Japan's office building in Tokyo, Japan, August 8, 2016.Kim Kyung-Hoon/File Photo

Amazon did not respond to Reuters' requests for comment outside of U.S. business hours, but the firm told the Wall Street Journal that Sinnet was "responsible for ensuring that its customers in China comply with local laws".

"Their notice was intended to remind customers of their obligations," an Amazon spokeswoman told the newspaper.

The government has shut down dozens of China-based VPN providers and has been targeting overseas services as it tightens control over the internet, ahead of a Communist Party congress later this year.

The MIIT has also requested Internet network providers to high-end hotel chains - rare locations where users could access otherwise blocked sites - to stop recommending and helping install VPNs.

Apple's Chief Executive Officer Tim Cook, talking to analysts about removing VPNs from its China app store, said the iPhone maker was complying with local laws, irrespective of whether it agreed with them.

"We would obviously rather not remove the apps, but like we do in other countries we follow the law wherever we do business," he said after Apple reported its earnings results on Tuesday.

"We're hopeful that over time the restrictions we're seeing are lessened, because innovation really requires freedom to collaborate and communicate."

Reporting by Li Pei in BEIJING and Adam Jourdan in SHANGHAI; Editing by Christopher Cushing

August 1, 2017 / 12:43 PM / 9 hours ago

Apple doubles down on China as rivals pull ahead

7 Min Read

SHANGHAI/BEIJING (Reuters) - Apple Inc (AAPL.O) is binding itself more closely to China as its share of the world's biggest smartphone market slips and it becomes more reliant on selling services which require government approval.

A flurry of recent action by Cupertino-based Apple underlines its push to get on the right side of China's notoriously tough tech regulators, as it looks to revive sales there.

This weekend it moved to block apps used to evade the country's internet censors, a decision that fits with Beijing's recent crackdown on unapproved online content. And Apple has announced it will establish its first China data center in the politically important province of Guizhou, and has created the new position of a managing director for Greater China, reporting directly to CEO Tim Cook.

Apple's China revenues have stalled, falling for a fifth straight quarter in January-March, when sales grew in every other region. China recently slipped to Apple's third-largest market, as consumers have switched to newer domestic offerings. The buzz around new launches has also cooled since the iPhone 6 in 2014.

When it unveiled quarterly earnings on Tuesday, revenue from the Greater China region fell 9.5 percent to $8 billion. Its once coveted iPhone has slipped into fifth position behind offerings from local rivals Huawei [HWT.UL], Oppo, Vivo and Xiaomi [XTC.UL], analysts said.

The iPhone's share of China's smartphone shipments fell to 9 percent in January-June, from a peak of 14 percent in 2015, according to consultancy Counterpoint.

Having China's government on-side will certainly help.

"Because others have eaten away at Apple's market share in China, it now has to pay more attention to regulation from government," said Beijing-based tech analyst Li Chengdong. "China is such a key market for Apple that it has to listen."

In the company's earnings call, Apple Chief Executive Officer Tim Cook said most of the problems in the China market were concentrated in Hong Kong.

"If you look underneath the numbers, Mainland China was actually flat year-over-year" similar to the overall market in that country, Cook said. "And so we're very encouraged by that. iPad grew dramatically more than the market. The Mac grew much more than the market."

Apple, like other U.S. tech brands including Facebook Inc (FB.O) and Alphabet Inc's (GOOGL.O) Google, has looked to woo China's leaders to give it greater access, especially as it pushes services such as its App Store and Apple Pay.

Services were Apple's rare bright spot in its struggling China business and logged double-digit revenue growth in Greater China in January-March. Cook said they "grew extremely strongly" during the most recent quarter in China.

And maintaining momentum is crucial, as device sales may come under pressure again until Apple unveils its new iPhone, widely expected later this year in a milestone launch that will be key to winning back Chinese buyers.

Friendly Signal

The services push, however, comes with risks.

FILE PHOTO: People line up at an Apple store shortly before it opens in Beijing, China, January 3, 2017.Thomas Peter/File Photo

China is tightening regulation of what it sees as its cyberspace, including online media, live streaming and gaming, and brought in a new cyber security law on June 1, pushing firms to store user data inside China's borders.

Apple has made swift moves to comply, despite concerns by overseas business groups who say the law's strict data rules and storage requirements are overly vague.

The new data center - part of a planned $1 billion investment in Guizhou province - has a potential political upside too. Beijing wants to turn Guizhou into a tech hub, while President Xi Jinping himself has close ties to the region as a delegate for the province at the Communist Party congress.

"By setting up a data center and pulling VPNs, (Apple) is sending a friendly signal to the Chinese government," said Liu Xingliang, head of the DCCI Internet Research Institute.

Apple said at the weekend it would remove virtual private network (VPN) services from its China App Store - systems that allow users to bypass China's so-called "Great Firewall" aimed at restricting access to overseas sites.

Slideshow (2 Images)

Beijing has targeted VPNs as it bids to tighten control over the domestic internet, a drive that is ramping up ahead of the Communist Party Congress later this year.

Some said the recent moves jarred with Apple's stance in the United States last year, when it opposed an FBI court order to break into an iPhone of a gunman who fatally shot 14 people in San Bernardino in December 2015, with Cook saying it would be "bad for America".

Cook directly addressed those assertions on Tuesday. He said the company believes in "engaging with governments even when we disagree."

"Some folks have tried to link [Apple's removal of VPNs form the Chinese App Store] to the U.S. situation last year. They’re very different," Cook said. "In the case of the U.S., the law in the U.S. supported us. It was very clear. In the case of China, the law is very clear there. Like we would if the U.S. changed the law here, we have to abide by them in both cases. That doesn’t mean that we don’t state our point of view in the appropriate way, we always do that."

But the U.S. firm's gamble here is clear: making moves to appease Chinese censors may prompt criticism outside China, but the firm will hope that local consumers are rather less fazed.

"It's normal that Apple wants to get along well with the Chinese government," said Wang Siyue, 27, a marketing professional in Shanghai, who is a long-term iPhone user.

"I will buy the next generation (iPhone) when it comes out. I'm just used to it," Wang said, adding she doesn't use VPN much, and Apple's move to take down the app wouldn't impact her decision to buy a new iPhone.

(For a graphic on 'China chatter around iPhone launches' click tmsnrt.rs/2cbIZ5n)

(For a graphic on 'China smartphone market share' click tmsnrt.rs/2lj8Mbb)

(For a graphic on 'Apple earnings' tmsnrt.rs/1WQvKWe)

Reporting by Adam Jourdan and Pei Li; Editing by Miyoung Kim, Ian Geoghegan and Bernard Orr

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